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Search Engines and Branding

“Any damn fool can put on a deal, but it takes genius, faith and perseverance to create a brand.” (David Ogilvy)

Search engine marketing (SEM) is usually measured along direct-response lines - conversions, purchases, signups, outcomes, page views, and so on. But a new school of thought is emerging - that branding and SEM are not mutually exclusive.

Branding work is cool. Its intangible makes it difficult to measure campaign success, it requires deep strategic thinking, budgets tend to be larger, and there’s no responsibility to directly drive sales. People involved in branding rarely consider SEM as an option.

Maybe they should:
- 41% of users gain awareness from online search results (DoubleClick, 2005)
- 27% of respondents are more likely to name a brand if it’s in the top spot on Google (IAB, 2006)
- Top listings have a significant upward lift on branding metrics, particularly with unaided awareness (IAB/Nielsen NetRatings, 2006)
- 60% of 3,000 respondents’ brand opinions were changed or enhanced as a result of searching (Dieringer Resource Group, 2005)

Proof that effective SEM builds brand. For those of you who still judge your campaigns by return on investment (ROI) metrics, it may be time to judge campaign effectiveness by different metrics.

2 Responses to “Search Engines and Branding”

  1. John Says:

    Read your article in the IMJ. This is interesting stuff, but like so much with the search engines, there needs to be a definitive study on this!

  2. Rachel Says:

    Search definitely has an impact on brand. I was researching a software solution for our business, and did a search for the first term that came to mind. The company that was #1 there got the email from me!

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